View Full Version : oops !

09-20-2007, 05:47 PM
the harmony needle tip size 7 & 8 can never be screw on... the tip is too big and no grip for the cable... i tried on all my cables ...it just turn and turn and turn but no grip on it...
called them ...they going to replace it... great customer service !

09-20-2007, 06:13 PM
I have read on here many time what great customer service Knitpick have...

That is wonderful that they are going to replace them for you. I just order my first pair Tuesday.

09-20-2007, 06:16 PM
u will love their needles ...they have wonderful people working for Kelly