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View Full Version : Argh! It Finally Happened


Knitting_Guy
12-22-2007, 11:01 AM
I've read a number of people post that the cable has pulled out of the connector on their Options. Until now I have felt pretty lucky as it hasn't happened to me.

I was sitting here working on the final Christmas gift I need to knit and the fracking cable pulled loose. Grrrr.

Naturally KP was very helpful and is going to send me a replacement set of 24" cables, but it's still irritating, especially since the WIP fell off the needles.

Luckily I was only a few rounds into it and was going to frog it anyway as I wasn't happy with the way it was looking, but still...

I have to go to the store shortly for groceries anyway and will pick up some super glue while there to reglue the cable into the connector. My other 24" cable is currently holding another WIP so I can't just switch to it, I'll have to repair the cable to finish this piece.

Ah well, now that I've vented I can get on with things.

iwouldratherbeknitting
12-22-2007, 11:15 AM
What? You didn't try the magic 'fix everything'.. a little sliver of DUCK TAPE???

suzeeq
12-22-2007, 11:17 AM
Super glue would work better, it's only 2nd to duct tape for `fixing everything'.

Knitting_Guy
12-22-2007, 11:37 AM
What? You didn't try the magic 'fix everything'.. a little sliver of DUCK TAPE???

:rofl: Couldn't tear it that small.

iwouldratherbeknitting
12-22-2007, 11:47 AM
But, you did 'consider it' for a moment? :roflhard:

Knitting_Guy
12-22-2007, 11:47 AM
But, you did 'consider it' for a moment? :roflhard:

Of course!

iwouldratherbeknitting
12-22-2007, 11:48 AM
Hey, 'duck tape' and a 'hot glue gun' can solve almost every HOLDING PROBLEM out there!;)

bip
12-22-2007, 12:21 PM
Argh, I know what you mean. I've only had mine for 2 weeks and I've already lost 2 cables. I haven't contacted them yet. After the first one went, I wanted to see how long it would be until more broke. The answer? Not very long. I'm going to try superglue, but I'm going to have them replaced too because I don't believe the glue will hold (otherwise wouldn't KP just put a dab of superglue in there in the first place?)

I agree that the most aggravating part is losing your work off the needles. The first time it happened, it happened at a point with a lot of decreases and about 300sts OTN, so it took more than an hour to get everything back on again.

momwolf
12-22-2007, 12:46 PM
I've had 4 cables come apart and Super glue is only a temporary fix.I had to reglue mine after a while with epoxy glue.Pay good money for these and am sick of them falling apart,even though they replace them.Loosing your stitches sucks !!!!!!!!!

Knitting_Guy
12-22-2007, 02:19 PM
I've had 4 cables come apart and Super glue is only a temporary fix.I had to reglue mine after a while with epoxy glue.Pay good money for these and am sick of them falling apart,even though they replace them.Loosing your stitches sucks !!!!!!!!!


I know what you mean. As much as I like my Options I am seriously considering ordering a set of Denise. As excellent as KP's customer service is, the quality of the needles themselves is becoming more questionable for me.

cindycactus
12-22-2007, 02:20 PM
I guess I have been very lucky. I haven't had one break yet. I hope the luck will continue. But I do have Superglue, Duct tape and a glue gun so I am ready. :roflhard: Sorry yours broke. :waah:

wednesday
12-22-2007, 02:36 PM
Oh "@##$mistletoe*&^" now you all have me totally freaked :pout:

I put the options set on my wish list and Mom hinted that my DH had gotten her to order them for him to give me for Christmas. I opted for the set based on the poll results and because I only knit on cable needles ( more comfortable ) and nickel tips because I tend to knit fairly tight.

But I have 2 part clear epoxy on hand :blooby:

KnitKnot
12-22-2007, 02:52 PM
So sorry to hear of your aggravations with your interchangeables. A wise knitting guy once said that:
" Knitting is meant to relieve stress, not cause it."
I make enough of my own mistakes without adding to them by dodgy cables. I got a Denise set last year for my Christmas and I love them, if anything they are hard work to pull apart when you want to change them!
I'm afraid I'm a pragmatist and if it isn't working I don't waste time trying to make it - life is too short and knitting is not a war. Of course you could always use a staple gun and make the dodgy cables into wall art while you log onto Linux and order a Denise set? :rofl:
Hope it works out for you!:mrgreen:

Knitting_Guy
12-22-2007, 03:03 PM
:rofl:

I do like the nickel needles for thir slickness so even if I do order a Denise set I'm sure I'll still use the Options too. Perhaps ordering several extra sets of cables may be a wise choice at this point.

KnitKnot
12-22-2007, 03:29 PM
Beware Oh Knitting Guy, you too are edging ever so near the "abyss of many needles". :shock:
I have to laugh at any mention of a needle bag. You mean just the "one"??!!! :rofl:
By the way, I love your beanie and intend to pilfer your pattern to my heart's content over the hols.
Must go now, have to finish my earflap hat while watching Die Hard 4. Chick flicks are for wimps. :wink:

knitasha
12-22-2007, 04:06 PM
I know what you mean. As much as I like my Options I am seriously considering ordering a set of Denise. As excellent as KP's customer service is, the quality of the needles themselves is becoming more questionable for me.

I have completely had it with Options. The first time the needle unscrewed from the cable while I was working on lace, KnitPicks sent me another set by return mail. One of those had a thread that just would not screw onto the cable at all. That was replaced and I was assured that there had been a quality control issue that was not solved. Two days ago it happened again -- a long row of yarnovers and k2togs and ssks all hanging in thin air. And yes, I had tightened the join with the little Allen wrench or whatever the thingie is. Enough: I'll glue the needle to the cable so it will maybe be functional again, but it certainly won't be interchangeable. I love the slippery needles and flexible cable, but these things are just not engineered right.

It's back to my old faithful Addis. (The new lace ones are fabulous.)

Mason -- if you get the Denise set, be aware that the cables are a bit thick and some people find them sticky. Also, the needles only go down to a size 5. BUT: I have had mine for at least ten years and they have never, ever come apart. I enjoy using them on dk, worsted and bulky yarns. The case they come in is beautifully organized and perfect for travel. And you can now get extra-long cables and extra-fat needles should you need them.

Wanda Witch
12-22-2007, 04:36 PM
I know what you mean. As much as I like my Options I am seriously considering ordering a set of Denise. As excellent as KP's customer service is, the quality of the needles themselves is becoming more questionable for me.
Golly, I hate reading this as I ordered the Options kit. I have been doing some practicing on these, trying to learn the continental method of knitting, and then a few stitch patterns on the 24" cable size so no weight has been involved in the work at all. One side keeps coming out of the needle even though I have tightened it well each time. The other side, so far, is still intact. This concerns me others have experienced this as I was going to use these to begin my next project and I certainly don't want to lose all the stitches. I do have one Addi-Turbo in the right size but the thought of buying individual needles for different sized projects could be quite an investment. I know I won't use Super Glue because I have had some rather hysterical experiences with this in the past - like gluing a switch plate I was wallpapering with the super glue to three fingers. Scary. I'll keep checking what others have to say about the Options as I find this a little disappointing. Thanks for listening.

GinnyG
12-22-2007, 05:37 PM
I know what you mean. As much as I like my Options I am seriously considering ordering a set of Denise. As excellent as KP's customer service is, the quality of the needles themselves is becoming more questionable for me.


DON'T order the Denise!!!!!!!!!!!!!!! I have them and really HATE THEM. In fact, I just ordered a set of Options (Christmas gift to myself). The Denise come apart if you just breathe on them. I am so frustrated with them I could SCREAM.

Perhaps this is an issue with ALL interchangable needles. I hope not, I just spent a bundle on the Options:shock:

bip
12-22-2007, 06:04 PM
Just to clarify:

When you tighten the options with the key, they don't tend to come unscrewed (my Boye would come unscrewed even if you used the tool). HOWEVER, the plastic cable can still come out of the part that screws into the tip.

Good to know that the superglue is only a temporary fix, I e-mailed for replacement cables today and now I feel justified in doing so.

betty bat
12-22-2007, 06:18 PM
I read somewhere:

- if it comes apart and it shouldn't, try duck tape
- it it doesn't come apart and it should, try WD-40

Yarnlady
12-22-2007, 07:44 PM
DON'T order the Denise!!!!!!!!!!!!!!! I have them and really HATE THEM I have two sets, :woot: adore them and will gladly take them off your hands. :teehee: I have three sets of Boyes and :thumbsup:love them, too. Don't have any problems with any of them coming apart...

Denise cables are thicker and things don't slide as quickly, but it sure beats loosing a project.

Oh and Mason, you can put your other project on a piece of yarn to use the needles.....

Knitting_Guy
12-22-2007, 07:49 PM
Oh and Mason, you can put your other project on a piece of yarn to use the needles.....


No I can't. My natural state of laziness prevents such an activity.

ignora
12-22-2007, 08:41 PM
No I can't. My natural state of laziness prevents such an activity.

:chair:

Yep, that would be me, too...

sinistral_needler
12-22-2007, 08:54 PM
Now I know for sure that I am NOT going to get the Options needles. Ever. Too many complaints about them breaking! I am very pleased with my boye set. These things are all to expensive to break in the middle of a project.

cristina61
12-22-2007, 09:08 PM
My sympathies to Mason and everyone else having trouble with their Options. I hope you can get things sorted out so you can get back to the important stuff -- knitting!

But I also wanted to say that I've had my Options set for several months now, and I haven't had any problem with the cables coming loose or anything else. I love my Options so much I use them almost exclusively, even when I'm not knitting in the round. I hope that folks reading this thread don't get the impression that Options are complete garbage.

Having said that, I'm still going to prepare myself just in case something unfortunate happens. And I agree that it's a good idea to order extra cables -- I've needed to do that already just because I have so many WIPs!

Plantgoddess+
12-22-2007, 10:22 PM
You're scaring me. I am seriously considering ordering the harmonys after the new year. Are people having the same problem with those as well?
I have a mixture of circulars in various materials and I'm finding some have thick cables and they drive me nuts. I have bad eyes and trying to get the cable to flex so I can move my work to a distance where I can focus puts a lot of strain on my work and hands. I am looking forward to a set that are more flexible.

knitasha
12-23-2007, 04:03 PM
Just to clarify:

When you tighten the options with the key, they don't tend to come unscrewed (my Boye would come unscrewed even if you used the tool). HOWEVER, the plastic cable can still come out of the part that screws into the tip.

Good to know that the superglue is only a temporary fix, I e-mailed for replacement cables today and now I feel justified in doing so.

BIP -- Nah, mine just plain came unscrewed (the other thing you mentioned has happened with Pony Pearls). And yes, you are absolutely, positively justified in asking for replacement cables.

Knitting_Guy
12-23-2007, 04:42 PM
I had a problem with them coming unscrewed, even if tightened with the tool, but someone suggested gripping the needle with one of those rubber thingies you use to open jar lids while tightening them. It makes all the difference and I haven't had one work loose since.

Lighting57
12-23-2007, 05:48 PM
All in all though, I believe that the Options are very good and a great buy. When you consider the number of needle combinations you come up with. You could not buy that many quality needles for the same price. I haven't found a more flexible cable, their customer service has been great when I called it and I have used the needles everyday now for a year. I doubt that I will ever use straights again.

iwouldratherbeknitting
12-23-2007, 05:57 PM
I have the Denise set.. (got them before the knit pick options came out on the market) and nothing at all has ever gone wrong with them.. they stay connected together while knitting.. I've used them several times too- I like the different cable lengths.

But, to be truthful.. I knit almost always on my bamboo knitting needles that I get free with purchase w/ my yarns that I buy here.. (well, they give them to me free.. maybe it's because I buy so much yarn? :aww: ) I love the needles here.. and the bamboo needle has never separated from the platic cording... Bamboo just gets better and better with use.

tropicallie
12-23-2007, 06:25 PM
I had my Options for less than a week when:
The screw part of BOTH smaller cables came off and
One of the larger cables has an end with a hole to insert the tightening tool that isn't drilled all the way through.
That has left me with one usable cable. I think they have a real quality issue with these needles sets.
I've also had a hard time getting the needle tips to stay on the cables.
That said, I have had my Boye set for >2 years and have NEVER had a cable break or had a needle tip screw off itself. I have had the center of one round plastic end cap become "stripped" so it's unusable.
I prefer the flexible cable of the Options for most things but I actually like the stiffer cable of the Boyes for things like sweaters in the round as it distributes the weight more evenly and seems to be less stressful on my wrists. I know there are plenty of anti-Boye people here but all I want to do is knit and the Boyes allow me to do that. Glue should not have to be a permanent fixture in your knitting bag.

Knitting_Guy
12-23-2007, 06:26 PM
As much as I like Chinese food I'd be too tempted to eat with the bamboo needles. :mrgreen:

iwouldratherbeknitting
12-23-2007, 07:34 PM
Well, 'Mason' the connecting cable might make it a little messy to eat Chinese food.. (or Korean food- in my case)???

See?? http://farm3.static.flickr.com/2290/2132130180_3c2ed5e0e1.jpg
Each size has a different colored clear, VERY fexible cable... and the sizes are marked on them in mm sizes and with some Korean writing on them too.. for the 'exotic flair'.. :teehee: Of course, after you use them awhile.. the sizing wears off and I just measure them in my handy dandy needle sizer.

Knitting_Guy
12-23-2007, 07:48 PM
Nah, the cables would just be decoration, they still look like pretty good chopsticks to me :rofl:

iwouldratherbeknitting
12-23-2007, 08:34 PM
Don't laugh.. but, I do have some 'chopsticks' that I'm thinking about turning into knitting needles for my students in an after school knitting club that I'll start in the next semester. I think that they might work?

We'll put something on the ends to keep the stitches from falling off both ends?? I have some wooden and plastic beads that might work?? Anyway, it's something that I'm going to figure out..

momwolf
12-23-2007, 09:23 PM
Plantgoddess wrote-You're scaring me. I am seriously considering ordering the harmonys after the new year. Are people having the same problem with those as well?

I had 2 needles come out of the metal part.Just can't figure out why they haven't worked out the bugs on these yet.MAYBE stronger glue would help!!!!!!Even I can figure that out.!!!!!!!

Lighting57
12-23-2007, 11:37 PM
But, to be truthful.. I knit almost always on my bamboo knitting needles that I get free with purchase w/ my yarns that I buy here.. (well, they give them to me free.. maybe it's because I buy so much yarn?

Ratherbeknitting wrote the above. Did you get the free needles from this site? I went to the store and found nothing about free needles with a purchase. Can you point me to the source? Thank you.
Sandra

iwouldratherbeknitting
12-24-2007, 12:13 AM
Lightening.. I am talking about the bamboo knitting needles that I get 'for free' because I am a good customer (as in: repeat customer) at the yarn market in Seoul, South Korea.

There aren't any free bamboo knitting needles anywhere else that I'm aware of... sorry.

yuyay
12-24-2007, 12:42 AM
I'm really quite glad that Knitpicks has a bad shipping policy and that they deemed me unworthy of their products because of my postal code (they won't ship internationally). I was all ready to order, too. I started doing more research (because there was still the option of having it sent to a person with a worthy postal code if they were as good as they claimed) and found sooo many complaints about the quality and even about their customer service (that they won't ship out replacement parts or yarn with any speed, even when THEY mess up). I ordered the Denise instead (from a much more accommodating business). I'm pretty happy with them. I do find the cords sticky, and they are no good for magic loop, but they certainly aren't coming apart!. I also use the bamboo ones Iwouldratherbeknitting mentioned, as they are only 50 cents here. I'm going to buy half a dozen of each size before I leave!

ignora
12-24-2007, 04:14 AM
http://farm3.static.flickr.com/2290/2132130180_3c2ed5e0e1.jpg


Those are so purdy!! I'm jealous... :drool:

I also use the bamboo ones Iwouldratherbeknitting mentioned, as they are only 50 cents here. I'm going to buy half a dozen of each size before I leave!

Ok, now I'm REALLY jealous! Ummm... I wonder how much it would cost me if I had you to buy a bunch and ship them to me. I'm serious!

yuyay
12-24-2007, 05:08 AM
I can look into it if you'd like. I would guess it would cost about 10 or 12 dollars for postage or less. They don't really weigh much :D I'll be sending a package home in January, I might be able to get a better idea for you then.

Knitting_Guy
12-24-2007, 08:52 AM
I'm really quite glad that Knitpicks has a bad shipping policy and that they deemed me unworthy of their products because of my postal code (they won't ship internationally). I was all ready to order, too. I started doing more research (because there was still the option of having it sent to a person with a worthy postal code if they were as good as they claimed) and found sooo many complaints about the quality and even about their customer service (that they won't ship out replacement parts or yarn with any speed, even when THEY mess up). I ordered the Denise instead (from a much more accommodating business). I'm pretty happy with them. I do find the cords sticky, and they are no good for magic loop, but they certainly aren't coming apart!. I also use the bamboo ones Iwouldratherbeknitting mentioned, as they are only 50 cents here. I'm going to buy half a dozen of each size before I leave!

While there do seem to be some quality issues, in their defense I do have to say that I've found their customer service to be among the best of any company I have ever dealt with.

ecb
12-25-2007, 07:14 PM
me too, I had a lady that seemed not to want to be at work first thing in the morning, but she did not want the non-working needles back, and ny replacements were in the post within a week
and after I got them back I was still going to send the faulty ones to them to see what went wrong, and they flat out told me to keep them and just use them as cable needles.
the one cable Ihad that came loose I put back in by rotating it and it has not popped off again (even without glue)
I am happy with them, and I extend them when working in circles by putting a smaller one on the knitting OFF side, so I can have size 9 on 2 cables I am knitting stockinette in the round on
I am happy with mine

ecb

Tutu Carol
12-25-2007, 11:21 PM
AAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRG !!

losnana
12-27-2007, 10:41 PM
I must stick my 2 cents in in defense of Options. I received mine Last Christmas, have used nothing else and have had only one problem which surfaced immediately- something wrong with the screws on one of the cables as I recall. I wouldn't trade mine for any other ones on the market!

Carrie218
12-27-2007, 11:50 PM
Hey, has anyone else had the problem where the threads are stripped? And can they/will be replaced?

I've got two sets of needles where one is completely stripped...

Doodknitwit
12-28-2007, 12:11 AM
Hey, 'duck tape' and a 'hot glue gun' can solve almost every HOLDING PROBLEM out there!;)

Is this the wide silver colored tape..

Knitting_Guy
12-28-2007, 12:32 AM
I must stick my 2 cents in in defense of Options. I received mine Last Christmas, have used nothing else and have had only one problem which surfaced immediately- something wrong with the screws on one of the cables as I recall. I wouldn't trade mine for any other ones on the market!

Hey, no need. I have been a huge supporter of the Options, but let's face it there are some quality issues they need to address.

Knitting_Guy
12-28-2007, 12:33 AM
Hey, has anyone else had the problem where the threads are stripped? And can they/will be replaced?

I've got two sets of needles where one is completely stripped...

Yep, very common and yep they will send you new ones.

Knitting_Guy
12-28-2007, 12:33 AM
Is this the wide silver colored tape..

Uh huh, that's the stuff. If you can't fix it with duct tape and a hammer it can't be fixed. :rofl:

dalisn28
12-28-2007, 01:03 AM
Hmmm...now I'm so confused! I got some money from my Dad for Xmas and was all set to buy myself the options set. Now I'm not so sure...

And as a beginning knitter, I'm wondering if I would use them as much as it seems the rest of you do? :??

betty bat
12-28-2007, 01:06 AM
According to Wikipedia, there is some disagreement about whether the original name of the tape was "duct tape" or "duck tape". There are advocates on both sides.

In either case, it's the shiny silver tape - but it does come in other colors, like bright orange and camouflage.

And, just to confuse things, there is something different called duct tape outside the US.

DQ
12-28-2007, 08:27 AM
According to Wikipedia, there is some disagreement about whether the original name of the tape was "duct tape" or "duck tape". There are advocates on both sides.

In either case, it's the shiny silver tape - but it does come in other colors, like bright orange and camouflage.

And, just to confuse things, there is something different called duct tape outside the US.

Duck tape is a brand isn't it?

http://www.duckproducts.com/

Knitting_Guy
12-28-2007, 08:44 AM
Yeah Duck tape is a brand. It's called duct tape because that's what the stuff was made for, sealing duct work seams.

That's the problem with Wikipedia, even idiots are allowed to edit it. :rofl:

suecq
12-28-2007, 08:45 AM
As a new knitter you would probably use the Options quite a bit. It will also save you the cost of buying all of the different needle sizes and cable lengths. Don't let the minor problems scare you. Just check that all the needles screw into the cables when you get them. If there is a problem let Knit Picks know and they will replace the part.

Knitting_Guy
12-28-2007, 09:44 AM
As a new knitter you would probably use the Options quite a bit. It will also save you the cost of buying all of the different needle sizes and cable lengths. Don't let the minor problems scare you. Just check that all the needles screw into the cables when you get them. If there is a problem let Knit Picks know and they will replace the part.

I agree, you would probably use them quite a bit. Some of us are just venting about some of the issues with them, all in all they really are worth the money.

In my experience there is no perfect product and anything that is mass produced can have issues. Don't let our venting scare you away from trying them for yourself.

betty bat
12-28-2007, 11:21 AM
Even the Duck Tape Product site says that the product was NOT initially created as a duct tape. The tape (whatever you want to call it) was invented during World War II by Johnson & Johnson.

http://www.henkelpr.com/doc_text.asp?item=100&cat=PPR&cls=DUCK

Sharly
12-28-2007, 11:42 AM
I just got my Options for Christmas and have an afghan on them right now. I sure hope to not have any problems, but based on what I've read, if I do, I think I would be tempted to return them for a refund. Has anyone had any luck with that?

Knitting_Guy
12-28-2007, 11:57 AM
Even the Duck Tape Product site says that the product was NOT initially created as a duct tape. The tape (whatever you want to call it) was invented during World War II by Johnson & Johnson.

http://www.henkelpr.com/doc_text.asp?item=100&cat=PPR&cls=DUCK


That's true. The original Duck Tape brand was invented as a waterproof seal for the military. It was the military that dubbed it "duck tape" for it's waterproof quality.

They later began calling the silver looking tape duct tape because it was being used for duct work in the heating and air conditioning trades and it was being made by numerous companies. Duck is a brand of waterproof tape, duct is the general name for the product that was manufactered specifically for duct work.

That link is a pretty good history of the product. Amazing how interesting something as simple as duct tape can be :rofl:

Ellieblue
12-28-2007, 05:09 PM
The one cable that came apart for me was probably my fault. I didn't realize it but when I move my sts along the cable, I pull with the needle instead of sliding the needle through and then pulling the cable behind the needle. That way there is no stress on the join. Ellie

betty bat
12-28-2007, 05:38 PM
Thank you, Knitting_Guy. May your knitting be tape-free!

Knitting_Guy
12-28-2007, 05:40 PM
Thank you, Knitting_Guy. May your knitting be tape-free!

:rofl:

losnana
12-28-2007, 06:38 PM
Hey, no need. I have been a huge supporter of the Options, but let's face it there are some quality issues they need to address.
I agree totally, Mason. Unfortunately, it sounds as if things have worsened during the last year, which is a real shame. It is a super product, but the problems will turn people away from them if not addressed soon. Wonderful customer service, which all agree that KP has, can't compensate but so much for things that go wrong.