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PHOENIXMOON
02-04-2009, 05:30 PM
Hey All,
My wooden Brittany knitting needles (4.0mm) have a crack in one of them. I have patched it up using sellotape! Eek!:waah: :verysad:

Do I rebuy the ones that have broken, or fork out for 4.0mm cables? I am such a newbie to knitting!
Help please!
~*Phoenix*~

Variegated
02-04-2009, 05:34 PM
Don't Brittany guarantee their needles against breakage in normal use? I would contact whoever you bought them from to see if they will replace them.

MerigoldinWA
02-04-2009, 05:35 PM
How long have you been using this needle? Did you do anything to crack it or is this a defect? If it was I think I'd contact the folks where I bought it and see if they would do anything about it. Since you say you are a newbie I'm thinking the needle is pretty new.

PHOENIXMOON
02-04-2009, 05:41 PM
Hey All,
Yeah I have had this for about two weeks-ish. The annoying thing is, that the case is at a different house. So I cant return it! Grrr! I dont think I did anything other than just knit with it.
~*Phoenix*~

MerigoldinWA
02-04-2009, 05:43 PM
Try it anyway, the case is not the issue, maybe they can still help you. The squeaking wheel gets the oil.

Marria
02-04-2009, 06:51 PM
If the yarn store can't do anything, I'd definitely contact Brittany.

Mirl56
02-06-2009, 07:56 AM
http://brittanyneedles.com/bkguar.html
Definitely contact them - it looks like they are pretty easy to deal with.

linknit41
02-07-2009, 08:08 PM
hi phoenixmoon--brittany guarantees their needles and don't think you have to return the damaged one--just let them know the size--but check for sure on their website. linknit41

Sewing Angel
02-07-2009, 10:00 PM
Absolutely contact Brittney. I broke sz1 dpn, e-mailed them and they sent 3 for the replacement. They were very quick in replacing them.