View Full Version : Mountain Shadow Ranch
07-27-2009, 06:50 PM
Had anyone ever ordered yarn from this place? I ordered some Brown Sheep yarn from her on July 12, I've e-mailed her twice with no response and still no yarn. I rec'd an Order Number immediately after I placed my order, but that's all I've ever gotten from her. I can't remember why I ordered from someone so far away, but she still should respond to my emails in some way just to let me know what's going on. I'm wondering what my next step should be if I don't get my order. Any suggestions? I'm in Georgia, she's in Oregon...how much further away could she be?? Her website looks legitimate.
07-28-2009, 10:15 AM
I noticed you hadn't gotten a response to your answer, so I got curious...I checked out the website and it is a very nice website. Looks like a great place to buy from. It does look like a place that does more online sales than shop sales since the store hours are so limited. So it may just be that the owner is on vacation and hasn't had a chance to fill the order. I have a website that I buy from that is set up very similarly...Limited store hours but great online service. She always lists her "out of town" days, but maybe Mountain Shadow doesn't do that... They have a phone number - did you try calling ?
07-28-2009, 08:02 PM
No...that is my second option. Still no reply to my first or second email so I'm going to try to call her tomorrow. I was sent an order number immediately, but nothing has been withdrawn from my checking account yet, so maybe she's just busy with her herd. I Google Earth'd her address and she's pretty much out in the middle of nowhere, so maybe she hasn't been in the store lately. Hopefully I can get in touch with her tomorrow.