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Forum: General Knitting 07-10-2014, 09:24 AM
Replies: 5
Views: 625
Posted By sheldon
The KnittingHelp.com Site CD is hopelessly...

The KnittingHelp.com Site CD is hopelessly obsolete. It was originally created back in 2004 for knitters who enjoyed this site but couldn't access the videos on dialup. We revised it a few times, but...
Forum: General Knitting 04-12-2014, 06:08 AM
Replies: 3
Views: 514
Posted By sheldon
We audited our servers and this week and were...

We audited our servers and this week and were relieved to find that we are not affected by the Heartbleed Exploit. While we do use OpenSSL, the version we've been running is free and clear. Phew!
Forum: Pattern Central 04-11-2014, 09:35 AM
Replies: 7
Views: 451
Posted By sheldon
Thanks for the suggestion. This is a feature that...

Thanks for the suggestion. This is a feature that is on the top of our list for improving the pattern sections on KH. The listings of patterns have grown considerably over the last few years and we...
Forum: How-to Questions 01-29-2014, 11:03 AM
Replies: 3
Views: 497
Posted By sheldon
The KnittingHelp Android App is now available!

It has taken us much much longer than we expected, but I am finally able to announce that the Android version of the popular KnittingHelp Video Reference App is now available in the Google Play...
Forum: General Knitting 01-15-2014, 01:34 PM
Replies: 2
Views: 553
Posted By sheldon
We've just completed our beta test of the Android...

We've just completed our beta test of the Android version of our popular KnittingHelp Video Reference app and expect it to be available at Google Play in a few days. It's been a long and arduous road...
Forum: General Knitting 12-04-2013, 03:06 PM
Replies: 20
Views: 1,264
Posted By sheldon
Earlier this year I contacted our wholesaler...

Earlier this year I contacted our wholesaler regarding the warranty procedure, and officially Knitter's Pride handles warranty claims (broken needles, cables, etc.). From what I was told you need to...
Forum: General Knitting 12-04-2013, 10:50 AM
Replies: 9
Views: 1,038
Posted By sheldon
We're in the process of beta-testing the app and...

We're in the process of beta-testing the app and we're working through some bugs and video issues. So we're getting very close to officially launching the app. I will be posting an announcement on...
Forum: The Lounge 11-25-2013, 05:05 PM
Replies: 6
Views: 608
Posted By sheldon
In the free patterns section there are links to...

In the free patterns section there are links to some related pattern books from Amazon.com. They are only tangentially related to the category, and are there merely as suggestions for further...
Forum: General Knitting 11-05-2013, 01:41 PM
Replies: 10
Views: 939
Posted By sheldon
Happy 9th Birthday to KnittingHelp.com!

Well, officially it was yesterday.

Some KH trivia: The precursor to KnittingHelp.com was a small knitting section that Amy added to her personal website. It pre-dated KH by a few years. Amy had a...
Forum: What'cha Knittin'? 11-05-2013, 01:17 PM
Replies: 20
Views: 1,032
Posted By sheldon
Hi, I am not sure what may be causing the issue....

Hi,

I am not sure what may be causing the issue. It doesn't sound like you are getting an error message such as the image is too large. But you may want to double check that the image is size to...
Forum: General Knitting 10-11-2013, 10:14 AM
Replies: 0
Views: 635
Posted By sheldon
Thumbs up KnittingHelp.com Shop Specials!

Hey Everyone,

Not many people know that Amy and I operate a small online shop which helps to support this website. So I'd like to remind people of it's existence. ;) We've been expanding into some...
Forum: General Knitting 08-22-2013, 11:12 AM
Replies: 22
Views: 4,308
Posted By sheldon
The app is getting the finishing touches applied...

The app is getting the finishing touches applied and we are hoping to release it this Fall. It has been a long and perilous road to get the app finished and taken a lot longer than we expected. We...
Forum: Pattern Central 08-02-2013, 10:57 PM
Replies: 12
Views: 771
Posted By sheldon
It looks like the web site that used to have the...

It looks like the web site that used to have the men's fingerless glove pattern is not longer active. That is why the link goes to a nonsense page. I'll need to remove that pattern.

We list a few...
Forum: General Knitting 06-28-2013, 11:46 AM
Replies: 3
Views: 648
Posted By sheldon
It took me a while to hunt down the original...

It took me a while to hunt down the original images, but it should be all set now. I think it broke when we migrated servers in late April.

Thanks!

Sheldon
Forum: How-to Questions 06-28-2013, 11:45 AM
Replies: 4
Views: 465
Posted By sheldon
Thanks. This is all fixed now. The images should...

Thanks. This is all fixed now. The images should show up.
Forum: General Knitting 06-25-2013, 03:25 PM
Replies: 6
Views: 635
Posted By sheldon
All fixed! I've been working like a mad hatter...

All fixed!

I've been working like a mad hatter on some top secret things and I broke both the patterns and videos in the process. The patterns I realized quickly and fixed it last night. But the...
Forum: General Knitting 06-18-2013, 09:34 AM
Replies: 12
Views: 1,088
Posted By sheldon
I don't think they have an agenda. All...

I don't think they have an agenda. All international rates doubled. Our post office has been teetering on bankruptcy for years, so they've been implementing price increases pretty frequently. This...
Forum: General Knitting 06-17-2013, 02:22 PM
Replies: 12
Views: 1,088
Posted By sheldon
Hi Marg1e, Unfortunately, the postal rates for...

Hi Marg1e,

Unfortunately, the postal rates for international DOUBLED during the last postal price increase a few months ago. All of the full interchangeable sets weigh about 16 ounces when packed up...
Forum: The Lounge 06-15-2013, 11:00 PM
Replies: 11
Views: 886
Posted By sheldon
It looks like we got a clean bill of health from...

It looks like we got a clean bill of health from Google. So there shouldn't be any more warnings. Thanks for your patience.



Yeah, the spammers are a tenacious bunch. Our forum uses vBulletin,...
Forum: The Lounge 06-15-2013, 08:07 PM
Replies: 11
Views: 886
Posted By sheldon
I replaced the ad serving code from the forum and...

I replaced the ad serving code from the forum and put in a request for a "review" with google. So they should scan the site at some point in the future and remove the KH forum from the StopMalware...
Forum: The Lounge 06-15-2013, 04:19 PM
Replies: 11
Views: 886
Posted By sheldon
As far as I can tell it appears to be a false...

As far as I can tell it appears to be a false positive. It looks like Google's malware service is misinterpreting the javascript which handles the ads on the forum. Ironically, the code is hosted by...
Forum: General Knitting 06-14-2013, 05:12 PM
Replies: 12
Views: 1,088
Posted By sheldon
We're are now carrying Knitter's Pride Novas...

We're are now carrying Knitter's Pride Novas fixed circulars in 16" and 24" in common sizes.

http://shop.knittinghelp.com/fixed-circular-needles/

I am out of #3 in 24" length but have one or two...
Forum: General Knitting 06-14-2013, 04:20 PM
Replies: 12
Views: 1,088
Posted By sheldon
Interesting...looking at these I am pretty...

Interesting...looking at these I am pretty certain they are made by the same manufacturer that makes Knitter's Pride needles (and formerly knit picks). They have the same size and type of packaging,...
Forum: The Lounge 06-04-2013, 07:34 AM
Replies: 4
Views: 559
Posted By sheldon
Hi there. Sorry your having trouble with the app....

Hi there. Sorry your having trouble with the app. I can't tell from your message whether your getting stuck during the upgrade/install download process (where the icon gets a blue bar across the...
Forum: General Knitting 06-02-2013, 08:40 AM
Replies: 4
Views: 577
Posted By sheldon
I wish we could make a KH app for every...

I wish we could make a KH app for every smartphone and tablet. But it takes us a tremendous amount of resources and time to build each app, not to mention maintain them, test them, deal with bugs,...
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