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Old 05-15-2008, 11:44 PM   #5
Jen17
Turning the Heel
 
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no, I don't think you should offer someone else's yarn, because if there is a problem with THAT, then you are really in a pickle.
Can you just ask him/her what they would like you to do?
Or, I guess I would ask if they minded if you tried to find the cause and try again.
Hopefully, they are nice and don't give you a hard time about what seems like a very honest mistake.

Or, maybe offer to give thier money back plus $10.00 so they can order yarn somewhere else and they won't have to pay shipping (sort of little compensation for their inconvience?)

Good Luck and let us know what happens!
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