View Single Post
Old 05-16-2008, 12:23 PM   #10
Knit4Fun
Turning the Heel
 
Knit4Fun's Avatar
 
Join Date: Dec 2007
Location: Northern Virginia
Posts: 736
Thanks: 406
Thanked 353 Times in 325 Posts
A little customer service goes a long way...many sellers wouldn't even think the way you are, so good for you for caring and wanting to make things right.

It's a gutsy thing to do, but you could ask them 'what can I do to make this right?' and see what they say. Of course, if they ask for world peace or $1000, that is extreme...but they might suggest something reasonable like what you had in mind OR they may say they don't know, what are you willing to do and you can suggest a remedy.

It was a honest 'mistake', so it is nothing to feel badly about. I mean, the person you sold it to is understandably upset, but as long as you care enough to make amends as best you can, it's all you can do.
__________________
Just one more row...

OTN: Chunky Knit Scarf; Baby Sweater; Mitts

Recent FO: Christmas Ornaments; Felted Bag; Felted Clutch

Ravelry ID: Knittn4Fun

Flickr ID: Knit4Fun

Blog: Blogbykris.livejournal.com
Knit4Fun is offline   Reply With Quote