Originally Posted by Simply_Renee
Well here's my 2 cents...
Not being direct and posting the policy- something simple like "We're proud of our yarn and we ask that you purchase all project yarn for this class in our store" or even better "Materials included in the fee" (and not offering an option for students to buy the materials- anyone wanting that option would have to ask. Substituting other store yarn could also be figured up on a case by case basis. The teacher & the store already have an agreement- splitting up that fee into the teacher's portion for their time and the shop portion for the utilities, space and supplies seems reasonable.) That way Katusha would not have ordered a ton of yarn without realizing what the policy was!
Instead- what seems to happen is you need to somehow figure out the "rules" of the club on your own. If you do bring your own yarn without realizing what you are supposed to do (I would think paying $95 would more than have me covered there) then you're either talked about behind everyone's back in a hush hush way or called out & embarrassed about it. If people had clear communication on what was expected, fair enough- but that's rarely the case with a lot of things, isn't it?
I agree with Renee - I don't know why these rules are so unclear. Or rather, why they are implied and not obviously stated. I would have hated to start off an a bad foot with a LYS that I do hope to come back to (and eventually shop more at).
However, I do think that it would be nice if the store offered a 10% discount to materials purchased for the class. I run an online store and frequently offer coupons to my customers. I have found that this only increases the volume of my sales and in the end my overall revenue is more than if I had not offered a small incentive. People like to feel like they're getting a good deal.
As Jan suggested, I will probably end up using the KP yarn for another project and if not, I know I can return it. I'm sure I will find a very nice yarn at the LYS - I just hope it won't break the bank!