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Old 12-12-2009, 11:52 AM   #10
marilyn820
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Join Date: Nov 2008
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I had a set of sz 2 classics come apart (cable came off) last weekend. I had that set for well over a year, but I sent an email to complain just the same (it's so frustrating to lose all that knitting!). On Monday morning I had a very nice reply and they are replacing them! I will continue to use KnitPick needles just because of their customer service. It is the best!
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