I know you're in a hurry, but you need to be patient and polite
. We are doing the best we can. Very few people here use machines, if any, and they may not be the same one.
If you knit a long tube you still wear it around your neck like a scarf. You don't put it over your head like a collar. These links are hand knit tubes, but you can see what I mean, they are wrapped the same as a scarf knit flat.