ok.. breathe.. breathe.... now.. some... people take yarn back for numerous reasons. I was taught to remain opened minded of these people. My lys had a return area.. yarn no longer carried, single balls that were not needed
etc.. These were marked way down.. (basicaly to their costs) Not much yarn ever stayed.. They knew they could sell it & keep their customers happy...But had a strict return policy on needles & patterns , but if they balled your yarn... you were stuck.. but they also had a trade & swap list also.. they really tried to be fair..