This is a common problem. Amy is in the process of updating them now so they will be more reliable.
I'm not sure what kind of help you need, but here are some links to check out.
These aren't nearly as comprehensive as the videos here, but may help.
Knitting at Noon videos
These are just drawing, but they are very clear and easy to understand.
Lion Brand - Learn to knit
And you can always ask for help in the How-To-Questions
forum for additional help.