IMHO the iphone is a waste of money, it's not upgradeable, and to be honest, too much technology packed into one thing. granted having the all in one device is nice, but what's the point when the learning curve is too high?
Though, BostonBecca, in regards to having Dell replace a machine because there were marks on the keyboard, you're right. Though why replace the machine, when they can replace the screen, they will do that, if the machine is still in warranty. I know that for fact as I used to work for them.
Wisdom is knowing what to do. Skill is how to do it. Virtue is getting it done.
That which does not kill you, isn't trying hard enough.