Oh wow! I always point people to Dell because I've had such good experiences with them. Although I will say that at times, I have felt like I know more about the computer than some of the techs I've spoken with.
I think your experience was a bit out of the norm, but I can't blame you for vowing never to buy from them again. I would probably feel the same way.
My MS Office for Mac arrived today. It's kind of weird how they send the different parts of my order separately, but as long as I get it, I guess it doesn't matter. I just can't wait!!!!!
Nathalie - AuburnChick's Adventures
Writing, to me, is simply thinking through my fingers.
-- Isaac Asimov