I could spit nails. Yesterday I purchased a shrug pattern from Stitch Diva for the grand sum of $7 (for one pattern!!). I purchased the download because I wanted to make this shrug for some time and finally decided to get the pattern. In other words, I WANT IT NOW!!!!
So, anyhow, Stitch Diva requires you to download a Read Me file which contains the password to unlock the pdf pattern. When I tried to download the read me file, I get a message that the file is not available. OK , doo-doo happens. I e-mail the problem to Stitch Diva and get a robot message
informing me that they are all at "Stitches East" (whatever that Is) and that I should check the help, tech, and FAQ links and they'll get back to me after 9/27.
I am livid.
This is the kind of thing that totally drives me up a wall. You'd think that an internet "business" would have some means of communicating with customers 24-7/365. Or be able to respond within 24 hours, at least.
I totally recommend that no one ever do any business with Stitch Diva, ever, ever, ever
(I want my pattern. Sniff, sniff, whine, whine. Sorry, but I really needed to vent.
Has anyone else had problems with this Co? Or did I just get lucky. I really will think twice before I purchase from them again, even though they have cool patterns.