HA! WOW! Sounds like you've got a very "new age" employer there!
As for personal awareness, I assume it means how well you know yourself. What are your strengths, weaknesses? What are you capable of? What could you never do? etc
Somewhere in all of that would be taking responsiblity for yourself and your actions, I am sure. That's just maturity!
I think your diversity example is great! and probably exactly what they are looking for. anything that demonstrates an ability to get along with a wide variety of people that are different from yourself would be diversity.
I assume job knowledge pertains to knowledge of the job you are applying for...but with this employer, who knows? LOL!
Service delivery - I think you hit the nail on the head. Do you deliver what you've promised, etc.
personal experience - anything you can think of that you have done that might help you in the job you are applying for now. Skill are transferable! You may have originally used that skill in an entirely different setting, but the knowledge remains. Just one more thing they won't have to teach you.
I wish you all the best on your job search and hope you find the PERFECT thing for YOU!