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Hi there, thank you for your reply.. I'm still not quite sure how to properly reply/ask more questions I guess.. I tried to click "new post" like you suggested but it just brought me to the forum. Then I tried clicking reply, under your response, and it said "quick response". What I did the last time I posted was click "reply to thread" and was able to get a response. However, there seems to be other options, so not sure which is the best way..?
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You should be in the forum first, then click the orange "Start a New Thread" button that's at the top of the list of threads, below the ad. That opens a page that's headed by Post New Thread, and has an empty message box. There's a Submit New Thread button below that which will post your message. There shouldn't be a Reply button anywhere; they're only on individual posts or threads, not on the Forum page.