Call KnitPicks, ya'll. They have been doing so much work on the site putting up new patterns, etc. that I bet that has something to do with it. Same thing happened to me the other day; one day my order was sitting there all nice & pretty & the next day it was not; but in the meantime I noticed that stuff had been added to the website. Email and/or call and just ask for a reply asap if you email & I'm sure you'll get one, I always do.