I have bought from them several times. In fact, I'm expecting an order on November 2 according to their tracking. It takes a little longer for them to ship out the order than some of the other on line sites, but they tell you that up front. They notify you when the package is shipped--UPS--so you can track it. I've never had a problem with them.
"Trust the pattern!"
Time flies like an arrow, but fruit flies like a banana.
Hop aboard while we follow the cloud-covered van of knitting harmony, man!! Woooo!! --Hedgehog