I decided to open the KP box. I think i'll open the WEBS box too.
I decided it's my meaniehead grandmother telling me in ky head I can't open it -even though I paid for it with my own money! I'm a grown-up. I call the shots, right?
'Sides, DH is going to choose yarn etc off my wishlist for my birthday. I added dozens of items so I will be utterly clueless. :-)
I've never had a bit of delay or trouble with either website...Knit Picks or WEBS. The yarn and/or accessories take a minute to arrive...I live in Washington State...however, not so slow that I'm wondering where my order is. The yarn arrives in respectable time, IMO.
I've never had a bit of trouble getting either website to respond to a call or email either. WEBS is particularly quick to respond to email.