Glen, my book is on loan to a friend, do you by any chance know the specific pattern/patterns that have the errors? I would like to have my ammo, I mean info when I call....because we WILL end up with the mistakes corrected somewhere! They can easily do so on the website!! I call & write people ALL OF THE TIME when I get excellent service, I'm that kinda girl....I'll also give you a call/calls if you don't fix the problem on hand
That's simply ridiculous and shows a very large lack of professionalism.
My apologies, I don't often get mad & I certainly contain it to myself rather than voicing it in a public forum...but, my reasoning is perhaps others could give Marge a ring if you have the book