I hate it most when support forums go bad. I was part of a support channel on IRC that had a disagreement between two members that literally ripped it in half. One of the members had become one of my best friends and she was on the quieter, less assertive, and therefore wrong side...so I had to leave. It got crazy just before that, anyway. There were rules like you couldn't use certain nicks if they contained upsetting language, which is fine and I totally understand that...but one person had the balls to tell me that my NAME, Katie, was upsetting to her.
Like that wouldn't be upsetting to ME to hear that my NAME was no longer okay to use?! Screw that.