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Old 03-30-2007, 11:53 AM   #1
hellokitty165
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Elann.com ..never receive anything ,...
I order their stuff on 18 March and i paid for priority shipping and till today nothing at all from them ...gossh maybe it a sign that i should stop buying !

what is wrong ? do u think it lost in the mail ? priority mail should be 3 days right ???????????
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Old 03-30-2007, 12:15 PM   #2
brendajos
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did you call them? usually they are fairly quick i think but they are coming from Canada i think. if so it can take some time to get into the country.
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Old 03-30-2007, 01:43 PM   #3
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You could call them or check online to see when your order was shipped.

They are a Canadian company but orders less than $200 are shipped from WA state.
I've always had my order shipped in 1-3 days and gotten it in 2-7 days depending on whether I chose USPS Priority or First Class.
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Old 03-30-2007, 02:22 PM   #4
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I called them and they said that it depend on the post office... it had been shipped since 18 March.... i paid for priority ... it should be here by now right... they shipped from washington.. i called the lady and she said by monday i din get it she will either refund me or reshipped another order for me... i do not want a refund...i want the yarn... cos' i plan to make a sweater for my mommy dearest ...........
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Old 03-30-2007, 03:30 PM   #5
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Sorry about your package. Elann is always very fast for me. Do they have a tracking number you could check?
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Old 03-30-2007, 10:57 PM   #6
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Originally Posted by Weebie
Sorry about your package. Elann is always very fast for me. Do they have a tracking number you could check?

they said that they are checking and i should call them back on monday if i still got nothing ... i guess i will wait and not paid my credit card then
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Old 03-30-2007, 11:07 PM   #7
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i would definitely make them reimburse the extra you paid for shipping though.
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