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Old 03-31-2008, 11:28 PM   #1
fireflyknitter
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Mismatching Needle Tips!
I just got my set of "size 7" Options needle tips in the mail today and I was so excited to start knitting with them because I love my Harmony tips so much but they aren't so good on cotton (for me anyway, I knit too tightly). So I rip open the package with animal ferocity and eagerly take the little envelope with the tips out and immediately say "wha??"

They're noticibly different sizes! How disappointing! I tried to take a picture to share but the glare off their fabulous shiny surface made the difference hard to see. One looks like a seven and one looks like a ten or so. I don't have a needle sizer so I'm borrowing a friend's tomorrow (I know, I know, they're like $1.50 but I just never picked one up) and once I know what sizes I did get I'm going to contact Knitpicks. It shouldn't be a problem to get the right size sent, should it?
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Old 04-01-2008, 12:21 AM   #2
beckyrhae
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It shouldnt be a problem at all. I offered to send a picture of my broken cord, and they told me not to worry, just sent two new ones in a hurry!

They have great customer service to go hand in hand with their wonderful needles.
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Old 04-01-2008, 01:26 AM   #3
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Doesn't it make you wonder how something like that could be missed in the packaging?
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Old 04-01-2008, 01:41 AM   #4
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Originally Posted by tokmom View Post
Doesn't it make you wonder how something like that could be missed in the packaging?
Monday morning or Friday evening (or the equivalent in India)
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Old 04-01-2008, 07:15 AM   #5
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Oh my, what a bummer! I just had them replace a set of size 9 Harmony tips for me. One of mine had a splinter and the yarn kept snagging on it. I took a piece of fine grit sandpaper to try and get it out but I guess it was too deep b/c I ended up with a point like a sharpened pencil and it was still snagging. I just called and was sent a new sent right out.
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Old 04-01-2008, 08:27 AM   #6
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Originally Posted by tokmom View Post
Doesn't it make you wonder how something like that could be missed in the packaging?
Not a clue!
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