I currently work for a company that sells outdoor clothing and equipment. We get rgular training fromt he product suppliers about the technical properties and things of the items we sell.
Today we had a woman in form a company called Icebreaker who make base layers from ... Merino!
It was great, it turned out that I as a knitter knew more about the product than the skiers and ice climbers that use them! Best of all she brought in a sample of the raw fleece and the prepared top for us to feel. It was soo beautifully soft! I have a handful sat on my desk and keep touching it