Reply
 
Thread Tools Display Modes
Old 02-04-2009, 05:30 PM   #1
PHOENIXMOON
1st Leg of the Journey
 
Join Date: Jan 2009
Posts: 122
Thanks: 0
Thanked 9 Times in 9 Posts
Eek! *cries*
Hey All,
My wooden Brittany knitting needles (4.0mm) have a crack in one of them. I have patched it up using sellotape! Eek!

Do I rebuy the ones that have broken, or fork out for 4.0mm cables? I am such a newbie to knitting!
Help please!
~*Phoenix*~
PHOENIXMOON is offline   Reply With Quote

 

This advertising will not be shown to registered members. Join our free online community today!

Old 02-04-2009, 05:34 PM   #2
Variegated
Casting On
 
Join Date: Feb 2009
Location: Canberra Australia
Posts: 10
Thanks: 0
Thanked 2 Times in 2 Posts
Don't Brittany guarantee their needles against breakage in normal use? I would contact whoever you bought them from to see if they will replace them.
Variegated is offline   Reply With Quote
Old 02-04-2009, 05:35 PM   #3
MerigoldinWA
Grafting the Toe
 
MerigoldinWA's Avatar
 
Join Date: Jun 2007
Posts: 5,143
Thanks: 1,177
Thanked 1,834 Times in 1,737 Posts
How long have you been using this needle? Did you do anything to crack it or is this a defect? If it was I think I'd contact the folks where I bought it and see if they would do anything about it. Since you say you are a newbie I'm thinking the needle is pretty new.
__________________
MerigoldinWA is offline   Reply With Quote
Old 02-04-2009, 05:41 PM   #4
PHOENIXMOON
1st Leg of the Journey
 
Join Date: Jan 2009
Posts: 122
Thanks: 0
Thanked 9 Times in 9 Posts
Hey All,
Yeah I have had this for about two weeks-ish. The annoying thing is, that the case is at a different house. So I cant return it! Grrr! I dont think I did anything other than just knit with it.
~*Phoenix*~
PHOENIXMOON is offline   Reply With Quote
Old 02-04-2009, 05:43 PM   #5
MerigoldinWA
Grafting the Toe
 
MerigoldinWA's Avatar
 
Join Date: Jun 2007
Posts: 5,143
Thanks: 1,177
Thanked 1,834 Times in 1,737 Posts
Try it anyway, the case is not the issue, maybe they can still help you. The squeaking wheel gets the oil.
__________________
MerigoldinWA is offline   Reply With Quote
Old 02-04-2009, 06:51 PM   #6
Marria
Working the Gusset
 
Marria's Avatar
 
Join Date: Oct 2008
Location: Boise, ID
Posts: 1,450
Thanks: 638
Thanked 660 Times in 524 Posts
If the yarn store can't do anything, I'd definitely contact Brittany.
__________________
If at first you don't succeed....rip it and try again!



OTN: Dollar and a Half Cardigan, Oddball charity projects, Celia, Trellis
Marria is offline   Reply With Quote
Old 02-06-2009, 07:56 AM   #7
Mirl56
Instepping Out
 
Mirl56's Avatar
 
Join Date: Jun 2007
Location: Baltimore, MD
Posts: 2,298
Thanks: 455
Thanked 720 Times in 670 Posts
http://brittanyneedles.com/bkguar.html
Definitely contact them - it looks like they are pretty easy to deal with.
__________________
Marilyn

******
Mirl56 at Ravelry, too.

Learn from the mistakes of others. You canít live long enough to make them all yourself. Eleanor Roosevelt

OTN:
Lady Feb Sweater
more shawlettes, socks
Mirl56 is offline   Reply With Quote
Old 02-07-2009, 08:08 PM   #8
linknit41
1st Leg of the Journey
 
Join Date: Jan 2008
Posts: 241
Thanks: 77
Thanked 65 Times in 63 Posts
hi phoenixmoon--brittany guarantees their needles and don't think you have to return the damaged one--just let them know the size--but check for sure on their website. linknit41
linknit41 is offline   Reply With Quote
Old 02-07-2009, 10:00 PM   #9
Sewing Angel
Knitting the Flap
 
Sewing Angel's Avatar
 
Join Date: Jun 2006
Location: NM
Posts: 277
Thanks: 172
Thanked 129 Times in 120 Posts
Absolutely contact Brittney. I broke sz1 dpn, e-mailed them and they sent 3 for the replacement. They were very quick in replacing them.
__________________
Sewing Angel is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT -4. The time now is 04:32 AM.