I just got off the phone with KnitPicks, and their response was basically "I don't know, our warehouse is in a different state, so I have none here to look at". Every question that I asked her, the answer was "I don't know". I'm very disappointed, I have read on the forum that KnitPicks has wonderful customer service, but the person that I talked to was certainly not giving that! It seems to me if you're going to sell a product, you should be familiar enough with it to be able to answer something other than "I don't know" to your customers. OK, I'll stop whining.............
