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Forum: How-to Questions 01-06-2015, 05:46 PM
Replies: 9
Views: 638
Posted By sheldon
Thanks so much for ordering from us. We...

Thanks so much for ordering from us. We appreciate it!

I was able to get your order out today before the mail carrier did their pickup, so you should get it by Friday. If you have any problems with...
Forum: How-to Questions 01-06-2015, 11:48 AM
Replies: 9
Views: 638
Posted By sheldon
It's a good...

It's a good question...

http://shop.knittinghelp.com/ is our online shop and items purchased here are lovingly fulfilled daily by yours truly with packages occasionally decorated with doodles by my...
Forum: General Knitting 04-12-2014, 06:08 AM
Replies: 3
Views: 865
Posted By sheldon
We audited our servers and this week and were...

We audited our servers and this week and were relieved to find that we are not affected by the Heartbleed Exploit. While we do use OpenSSL, the version we've been running is free and clear. Phew!
Forum: Pattern Central 04-11-2014, 09:35 AM
Replies: 7
Views: 885
Posted By sheldon
Thanks for the suggestion. This is a feature that...

Thanks for the suggestion. This is a feature that is on the top of our list for improving the pattern sections on KH. The listings of patterns have grown considerably over the last few years and we...
Forum: How-to Questions 01-29-2014, 11:03 AM
Replies: 3
Views: 1,002
Posted By sheldon
The KnittingHelp Android App is now available!

It has taken us much much longer than we expected, but I am finally able to announce that the Android version of the popular KnittingHelp Video Reference App is now available in the Google Play...
Forum: General Knitting 01-15-2014, 01:34 PM
Replies: 2
Views: 1,026
Posted By sheldon
We've just completed our beta test of the Android...

We've just completed our beta test of the Android version of our popular KnittingHelp Video Reference app and expect it to be available at Google Play in a few days. It's been a long and arduous road...
Forum: General Knitting 12-04-2013, 03:06 PM
Replies: 20
Views: 1,899
Posted By sheldon
Earlier this year I contacted our wholesaler...

Earlier this year I contacted our wholesaler regarding the warranty procedure, and officially Knitter's Pride handles warranty claims (broken needles, cables, etc.). From what I was told you need to...
Forum: General Knitting 12-04-2013, 10:50 AM
Replies: 18
Views: 2,249
Posted By sheldon
We're in the process of beta-testing the app and...

We're in the process of beta-testing the app and we're working through some bugs and video issues. So we're getting very close to officially launching the app. I will be posting an announcement on...
Forum: The Lounge 11-25-2013, 05:05 PM
Replies: 6
Views: 885
Posted By sheldon
In the free patterns section there are links to...

In the free patterns section there are links to some related pattern books from Amazon.com. They are only tangentially related to the category, and are there merely as suggestions for further...
Forum: General Knitting 11-05-2013, 01:41 PM
Replies: 10
Views: 1,349
Posted By sheldon
Happy 9th Birthday to KnittingHelp.com!

Well, officially it was yesterday.

Some KH trivia: The precursor to KnittingHelp.com was a small knitting section that Amy added to her personal website. It pre-dated KH by a few years. Amy had a...
Forum: What'cha Knittin'? 11-05-2013, 01:17 PM
Replies: 20
Views: 1,519
Posted By sheldon
Hi, I am not sure what may be causing the issue....

Hi,

I am not sure what may be causing the issue. It doesn't sound like you are getting an error message such as the image is too large. But you may want to double check that the image is size to...
Forum: General Knitting 10-11-2013, 10:14 AM
Replies: 0
Views: 943
Posted By sheldon
Thumbs up KnittingHelp.com Shop Specials!

Hey Everyone,

Not many people know that Amy and I operate a small online shop which helps to support this website. So I'd like to remind people of it's existence. ;) We've been expanding into some...
Forum: General Knitting 08-22-2013, 11:12 AM
Replies: 22
Views: 5,817
Posted By sheldon
The app is getting the finishing touches applied...

The app is getting the finishing touches applied and we are hoping to release it this Fall. It has been a long and perilous road to get the app finished and taken a lot longer than we expected. We...
Forum: Pattern Central 08-02-2013, 10:57 PM
Replies: 12
Views: 1,267
Posted By sheldon
It looks like the web site that used to have the...

It looks like the web site that used to have the men's fingerless glove pattern is not longer active. That is why the link goes to a nonsense page. I'll need to remove that pattern.

We list a few...
Forum: General Knitting 06-28-2013, 11:46 AM
Replies: 3
Views: 947
Posted By sheldon
It took me a while to hunt down the original...

It took me a while to hunt down the original images, but it should be all set now. I think it broke when we migrated servers in late April.

Thanks!

Sheldon
Forum: General Knitting 06-25-2013, 03:25 PM
Replies: 6
Views: 1,211
Posted By sheldon
All fixed! I've been working like a mad hatter...

All fixed!

I've been working like a mad hatter on some top secret things and I broke both the patterns and videos in the process. The patterns I realized quickly and fixed it last night. But the...
Forum: General Knitting 06-17-2013, 02:22 PM
Replies: 12
Views: 2,121
Posted By sheldon
Hi Marg1e, Unfortunately, the postal rates for...

Hi Marg1e,

Unfortunately, the postal rates for international DOUBLED during the last postal price increase a few months ago. All of the full interchangeable sets weigh about 16 ounces when packed up...
Forum: The Lounge 06-15-2013, 04:19 PM
Replies: 11
Views: 1,353
Posted By sheldon
As far as I can tell it appears to be a false...

As far as I can tell it appears to be a false positive. It looks like Google's malware service is misinterpreting the javascript which handles the ads on the forum. Ironically, the code is hosted by...
Forum: General Knitting 06-14-2013, 05:12 PM
Replies: 12
Views: 2,121
Posted By sheldon
We're are now carrying Knitter's Pride Novas...

We're are now carrying Knitter's Pride Novas fixed circulars in 16" and 24" in common sizes.

http://shop.knittinghelp.com/fixed-circular-needles/

I am out of #3 in 24" length but have one or two...
Forum: General Knitting 06-14-2013, 04:20 PM
Replies: 12
Views: 2,121
Posted By sheldon
Interesting...looking at these I am pretty...

Interesting...looking at these I am pretty certain they are made by the same manufacturer that makes Knitter's Pride needles (and formerly knit picks). They have the same size and type of packaging,...
Forum: General Knitting 06-01-2013, 11:32 PM
Replies: 4
Views: 921
Posted By sheldon
The next update hopefully won't take so long. We...

The next update hopefully won't take so long. We last updated the app in Feb 2011! No one seemed to mind though. I've been working on this update since last fall. So I am glad that it's done.

Now we...
Forum: General Knitting 05-31-2013, 08:46 AM
Replies: 4
Views: 921
Posted By sheldon
The KnittingHelp.com iPhone app has been updated

Hey Everyone,

We finally finished our KH app update and it was approved by Apple late last night. The updated app now contains 172 knitting videos, which is about 20 more than the previous version....
Forum: General Knitting 05-29-2013, 09:41 PM
Replies: 9
Views: 921
Posted By sheldon
Emails notifications that are sent via the forum...

Emails notifications that are sent via the forum only contain text. There is no way for a spammer to attach a virus or trojan and have it get delivered through the forum email notification...
Forum: General Knitting 05-29-2013, 09:30 PM
Replies: 9
Views: 921
Posted By sheldon
I think the theory that the source of the email...

I think the theory that the source of the email is spammers posting in threads which you've subscribed is correct. Occasionally spammers will post jibberish and links. The mods are quick to remove...
Forum: General Knitting 05-27-2013, 11:28 AM
Replies: 7
Views: 931
Posted By sheldon
I took a look and it looks like that their is a...

I took a look and it looks like that their is a bad route between your computer and the server here. When you connect to any website, data is routed through different network routers (called hubs)....
Showing results 1 to 25 of 228

 
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