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Old 07-22-2009, 06:44 PM   #2
Jan in CA
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Join Date: Oct 2005
Location: Southern CA
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Oh boy. He was out of line for sure with that second call. This is just my opinion.... Is it your job to screen his calls? I don't think you did anything wrong, but I don't think I would have just said "No, thank you. Have a nice day" and hung up. That seems kind of abrupt. Since what he was selling wasn't entirely clear I would have just taken a message and let the boss deal with it.

What's done is done though and I would tell the boss the situation from your point of view so if the nut calls back and gets him he will have a clear idea what's going on.


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